Free CMQ/OE Sample Questions and Online Practice Exams
Free CMQ/OE Practice Test
1. One impediment to bringing about effective change could be that the subjects being studied may intentionally or unintentionally change their behavior simply because they’re aware they’re being monitored, and never on account of any fundamental elements of the experiment. This is called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational aspects of which of these management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The knowledge management approach through which individuals add their knowledge to a common storehouse (such as a database) is actually a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it also uses many tools which are not a proprietary part of the methodology. Which of these outside tools commonly utilized in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache way of business processes is called the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name arises from studies of workers at a factory called Hawthorne Works noisy . part of the 20th century. The analysis found out that when workers know they’re being monitored throughout an experiment, the results of the experiment tend to be unique of those achieved by workers involved in a similar experiment who will be unaware they are being monitored. Sometimes the real difference is positive, and frequently the real difference is negative, but when workers know they’re being observed throughout an experiment, the results will often be skewed, this also have to be taken into consideration.
2. B: Hr management. Abraham Maslow’s theories are foundational towards the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated with a hierarchy of needs, which many people have referred to as a pyramid. At the end include the most rudimentry physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow believed that just isn’t possible for those to get the purpose of meeting their higher level needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The knowledge management approach through which individuals add their knowledge to a common storehouse (such as a database) is actually a codification strategy, or push strategy. The other answer choices are all instruments or strategies commonly used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, often known as a fishbone diagram, will be included in the 5 Whys technique for progressing to the basis of a problem. The diagram concept was developed by Kaoru Ishikawa, and it is commonly used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache way of business processes is called the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually found in the style of employee training programs.
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