Free CMQ/OE Sample Questions and internet based Practice Exams
Free CMQ/OE Practice Test
1. One impediment to contributing to effective change would be that the subjects being studied may intentionally or unintentionally change their behavior mainly because they’re aware they’re being monitored, and not as a result of any fundamental aspects of the experiment. This is whats called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with Practice Questions
2. The theories of Abraham Maslow are foundational portions of which of such management styles?
Scientific management
Human relations management
Management by objective
Management by results
3. The data management approach through which individuals add their knowledge with a common storehouse (such as a database) works as a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it also uses many tools which aren’t a proprietary area of the methodology. Which of such outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache way of business processes is termed the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name emanates from studies of workers at a factory called Hawthorne Works noisy . area of the 20th century. The research found out that when workers know they’re being monitored during an experiment, the final results in the experiment usually are different than those achieved by workers getting involved in the same experiment who’re unaware that they are being monitored. Sometimes the gap is positive, and frequently the gap is negative, but when workers know they’re being observed during an experiment, the final results tend to be skewed, this also has to be considered.
2. B: Human relations management. Abraham Maslow’s theories are foundational on the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated with a hierarchy of needs, which lots of people have referred to as a pyramid. At the bottom are the most rudimentry physical needs, then safety, then love/belonging, then esteem, with self-actualization towards the top. Maslow considered that just isn’t possible for people to achieve the goal of meeting their higher-level needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The data management approach through which individuals add their knowledge with a common storehouse (such as a database) works as a codification strategy, or push strategy. One other answer options all instruments or strategies popular in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also known as a fishbone diagram, could be included in the 5 Whys technique for dealing with the basis of the problem. The diagram concept was developed by Kaoru Ishikawa, and it’s also popular for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache way of business processes is termed the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually used in the design of employee training programs.
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