Decanting tenants a good practice guide


Every time a recent disaster occurred, a top Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the great number of displaced tenants from the impacted area. The Housing Association required an unexpected emergency housing solution for your team that could provide:

• 24/7/365 usage of comfortable, long-term accommodations

• Flexible leasing terms and period of stay options

• Convenient locations in the affected regions additionally,

to ensure costs were managed effectively, the company required a solution that included consolidated, centralised billing. Previously, associates were negotiating lease terms and signing agreements without company authorisation. This ended in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and the client.


The Housing Association necessary to secure a thorough emergency housing solution that would reduce costs and streamline the billing process and so the CATS team could focus on meeting their tenant’s needs. Jigsaw, having its broad inventory of hotels, apartments, homes and much more, surely could provide you with the Housing Association CATS teams with furnished apartments on an extended stay over Thirty days. This solution offered several benefits, including:

• Major financial savings

By consolidating all disaster-related employee costs, using furnished apartments rather than hotels, and identifying convenient options in a specific location, your client was able to reduce staff overtime previously invested in invoicing and processing, eliminate temporary stay hotel taxes and worked with Jigsaw to negotiate exceptional leasing terms longer (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the client to further improve operating efficiencies through providing just one source for those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time needed for repairs or relocation. Providing an emergency housing solution to get a leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a more comfortable, home-like environment with larger rooms, full-size kitchens and separate living spaces. This solution allowed the client’s employees to focus less on the stress and inconveniences in connection with getting away from home for too long amounts of time plus more on fulfilling the displaced tenant’s needs.

• Enhanced usage of details

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features necessary for successfully managing expenses, sharing information and improving service. Results Through providing a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw surely could conserve the client save a lot of time, money and resources. Therefore, the Housing Association possessed a savings of greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP for every apartment. For more information on it study or how Jigsaw could work with you to supply a temporary housing solution on your catastrophe response teams, please call 0845 0000 792 or complete the design below.

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